Managing Stress and Conflict

Here below the sections of this assignment

Section 1: Understand the effectiveness of own organisation in dealing with workplace stress and conflict

• AC 1.1: Evaluate the effectiveness of the organisation in recognising workplace stress and conflict and providing the necessary support mechanisms

Section 2: Be able to improve the management of workplace stress and conflict in own area of responsibility

I work in the tech department as software architect, specialized in the front-end area. While the tech department is the biggest of the company with more than 600 people, I’m part of a small group of three in charge of the technical evolution of a number of online casinos operated by the company. Driven by company’s strategical goals, we lead the evolution of our area of expertise by taking high-level technical decisions.

• AC 2.1 Plan improvements to the identification and approach to dealing with workplace stress and conflict in own area of responsibility
• AC 2.2 Implement improvements to the identification and approach to dealing with workplace stress and conflict in own area of responsibility
• AC 2.3 Critically evaluate own ability to identify and deal with workplace stress and conflict effectively in own area of responsibility